Privacy Policy

Our guide to all things privacy.

1. The good stuff for you 
Your data will only be used to benefit you and your shopping experience.
2. Locked down
We will always protect your data like it’s our own.
3. Straight Up
We’ll always give it you straight and keep you updated with what you need to know.
4. No Spam
You decide what and how you hear from us. 
5. Just the essentials
We won’t keep your data for no reason. If we don’t need them, we’ll delete them. 

Protecting your privacy at Missrepresent

At Missrepresent we are 100% committed to serving you the best styles all year long as well as keeping those all-important personal details safe. Protecting our customers by keeping their personal data and information secure is one of our top priorities, we’ve got your back, girl. We want you to be fully clued up on everything you need to know when it comes to your personal information and how it is used, welcome to your guide to all things privacy related.

How we get your info?

Most of your information comes from engaging with us and our brand, this can be anything from browsing, purchasing and registering an account with us. We can also receive personal information when you enter any of or competitions, or participate in any feedback.

What device are you using?

We want to ensure you have the best experience when shopping with us, to do this we collection data which can include the model, operating system, unique device identifiers and mobile network information. 

Log Information

When you use our website or services, we automatically collect and store certain information in our server logs. This information can include details of what you search for, your internet protocol address (IP), device information such as operating system, browser language and date/time of any requests you make.

Cookies & Similar Technologies

We collaborate with providers who use various technologies to collect and store information about our customers when using our services. This includes the use of cookies to identify customers, the type of devices they’re engaging with us from and their actions.

Delivery Information

Want your order delivered to your door as fast as possible? This is where we use your contact data and will provide you regular updates on your order via emails and text messages.

Marketing information

If you decide you would like to opt in, we will send over the latest updates and deals for promotions. You can always change your marketing information, you do this by logging in to your account, or sending us over an email. 

Fraud Prevention

To protect our customers and services, we use data to prevent fraud and malicious activity. This includes the use of your Internet Protocol address (aka your IP address), device information and address data. This also ensures we meet our legal responsibilities to ensure our business and customers are protected at all times.

More of what you like

When you save or purchase something on Missrepresent, we will keep this in mind and try to show you some similar items you might like to buy. 

User Experience

We use cookie information and other technologies to provide a personalised user experience to our customers to give them the best shopping experience possible. This allows us to improve the quality of our services, and provide customers with the most relevant content. We use several automated systems that analyse content to provide customers with personalised search results, promotions and offers.

Advertising

Here at Missrepresent we love to keep our customers up to date on our goings on and latest product offering. We do this through advertising. With this, we look to target you, the customer, with our banners and adverts - even when you’re using other websites and services not associated with us.
Our third-party advertising partners and its service providers will deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partner will make the data we provide it pseudonymous, this means it is not personally identifiable.
We also use a number of digital marketing networks, as well as several advertising technologies including pixels, ad tags, cookies, device identifiers and web beacons. The adverts you see from us will use some of the information we’re currently holding about you, or pervious information from your use of our services.

Sharing Your Information

We take the protection of our customer’s data very seriously, so you can trust we wouldn’t, and don’t, sell or distribute any of your personal data to untrusted third parties. We do, however, share relevant parts of your personal information, including your name, address, email address, as well as a record of any transactions you conduct on our website or offline with selected third parties. These are closely selected, monitored and audited companies who assist us in providing our services to you the customer.

Holding your info

We hold your information as long as:
You have an account with us.
It is needed to provide services to you.
Or as long as it is necessary in order to produce support related activities.
In certain cases, we may keep hold of some of your information after you have closed your account, or it is no longer needed to provide the services to you. This type of situation may arise if your details are needed to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.